ASWB Clinical Practice Exam 2025 – Complete Study Resource

The appropriate response emphasizes the importance of confidentiality in the relationship between a social worker and their clients, which includes respecting the privacy of individuals who are no longer living. When approached by the son about his deceased mother, the social worker must clarify the limitations imposed by confidentiality guidelines. Since the deceased cannot provide consent for the release of information, discussing private matters related to the mother would not be appropriate.

By explaining confidentiality and indicating that he cannot discuss the mother's behavior or circumstances without proper consent, the social worker protects the mother’s privacy and maintains professional ethics. This approach prioritizes ethical considerations and the integrity of the professional-client relationship.

The other options may suggest types of engagement that don't align with best practice surrounding confidentiality and client information. Reassuring the son may inadvertently lead to discussions that breach confidentiality. Asking him to write his questions or scheduling a session could also imply there's room to discuss confidential matters, which should not occur without appropriate consent. Thus, focusing on confidentiality is essential in this situation.